General Medical Services

Teleconsult is for patients with simple conditions that do not need physical examination, such as:

• Patients with simple conditions that do not need physical examination
• Patients who are generally well with minor symptoms (e.g., headache, body ache, back pain)
• Patients who have prior experience with minor illnesses and require simple medications
• Patients with existing chronic conditions who are well and require refill of same medications

Patients with uncontrolled chronic conditions or mental health concerns are advised against teleconsultation. Symptoms requiring immediate A&E attention include:

• Acute or severe chest pain
• Actively bleeding or deep wounds
• Breathlessness
• Convulsions or seizures
• Fainting spells
• Injuries with suspected fractures
• Persistent vomiting
• Severe abdominal pain
• Sudden numbness, weakness or slurred speech

Yes. Teleconsult is limited to patients aged 16 years and above. Patients aged 16 and below must be accompanied by an adult throughout the teleconsult.

Yes, you may request. However, a medical certificate is not always guaranteed. The doctor will assess and recommend the best course of treatment. The MC can be retrieved via the eHealthAssist (eHA) app, emailed in PDF format, or collected as a hardcopy at the clinic.

Health screening enables you to find out if you have a particular disease or condition such as cancer, heart disease, diabetes or high blood pressure even if you do not have any symptoms. Early detection with proper medical guidance, followed by treatment and good control of the condition can result in better outcomes.

If you have chosen fasting for your health screening package, no you are not allowed to eat or drink before your screening as fasting ensures accurate blood specimen tests for glucose and cholesterol levels. Only plain water is allowed prior to the screening.

Health screening should be done yearly or every two years if you are aged above 40 years old or with risk factors such as:

• Family history of chronic disease
• Overweight, unhealthy eating and/or poor diet
• Hectic and stressful lifestyle
• Work in high risk environment exposing to chemicals
• Unintentional weight loss of more than 3kg within a short time frame
• Have not done any health screening before

Payment can be made by Cash, NETS, VISA, MASTER and AMEX. We also accept CHAS, Medisave, and Healthier SG for eligible patients.

STDs have no symptoms for the majority of the time. Getting tested is the only way to ascertain if you have an STD. If you've had sexual intercourse in the form of vaginal, anal or oral, do speak to a doctor or nurse about getting tested.

• Sores, bumps on and around your genitals, thighs, or butt cheeks
• Suspicious discharge from your penis or vagina
• Burning sensation when peeing
• Itching, pain, irritation, swelling in your genitals
• Flu-like symptoms such as fever, body aches, swollen glands

• Refrain from taking routine medication/supplements until blood sample is taken
• No fasting is required
• For urine test – hold your urine for 2-4 hours
• For females – No testing during menstruation

The 6ME letter will state the tests that are required for screening.

If the medical form states that Chest X-ray is required, the X-ray will be done at our partnered radiology centres/polyclinics. After your X-ray, you are required to bring the result back to our clinic to receive certification.

The entire screening will take about 20-45 minutes depending on the waiting queue. You can book an appointment for our Express Maid-Checkup to shorten your waiting time.

Once the medical form is completed, our nurses will iSubmit the form to MOM.

A skin prick test is as simple as pricking your skin and inserting a small amount of substance to check for immediate allergic reactions. It is usually done within 20 minutes to identify allergies to pollen, mold, pet dander, dust mites and foods. It is usually performed on the forearm and upper back.

It is usually not painful. Skin Prick Test uses lancets that barely penetrate the skin's surface. It doesn't cause bleeding and won't feel more than mild, momentary discomfort.

Tell your doctor about all medicines you're currently taking as some medications can interfere with results. You may be advised to avoid certain medications for up to 10 days, including:

• Antihistamines (loratadine, cetirizine, etc.)
• Tricyclic antidepressants
• Some heartburn medications